Privacy Policy

Please read carefully to get a clear understanding of our Privacy Policy. Your privacy rights are important to us. We are committed to protecting your personal information and your right to privacy. The purpose of this privacy policy is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.

  1. Information we collect
    • Personal Information

      We collect personal information that you provide to us when you sign up to use our Services. The personal information we collect may include your name, address, email, phone number, credit card details, etc.

      All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

    • Information automatically collected

      We automatically collect certain information when you visit, use or navigate our websites. This may include device and usage information such as your IP address, browser, device, operating systems, referring URL, location, country, etc. This information is primarily needed to maintain the security and operation of our Site and for analytical and reporting purposes.

  2. Information we share

    We may share your data or personal information with others in the following situations:

    • Our vendors, consultants, payment processors and other service providers, in which case they are obligated to maintain confidentiality of the data collected through our websites for the purposes other than providing the required assistance.

    • With law enforcement authorities or other entities to comply with legal requirements, in connection with suspected fraudulent or illegal activities, to protect us from any physical harm or financial loss, etc.

    • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In such events, we will provide you notice via email or on our websites.

    • Whoever you need us to share with your consent or at your discretion.

  3. Where do we store your information

    Our servers are located with Data Center service provider in the US. If you are accessing our websites from outside, please be aware that your information may be transferred to, stored, and processed by us and by those third parties that may reside in other countries, with whom we may have a business agreement.

  4. How long do we keep your personal information

    We will keep your personal information for as long as it is necessary for the purposes in this privacy policy, unless a longer retention period is required or permitted by laws, such as tax, accounting or other legal requirements.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or we may securely archive, store your personal information and isolate it from any further processing until deletion is possible.

  5. Review, update, or delete the data we collect

    Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or request to delete it in some circumstances. To review, update, or delete your personal information, please submit a request at the contact information (provided in Contact us about this policy section at the end).

  6. Children’s Privacy

    By using our websites, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from any one under age 18, contact us (refer to Contact us about this policy section at the end).

  7. Your privacy rights

    We respect your right to make choices about the ways we collect, use, and disclose your information. By using our websites, you are consenting to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to the collection, use, disclosure and transfer of your information as described in this Policy, you may not use our websites.

  8. Privacy rights for California residents

    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

    If you are a California resident and would like to make such a request, submit a request at the contact information (provided in Contact us about this policy section at the end). Include the email associated with your account and a statement that you reside in California. We will make sure the data is not publicly available on our websites, but please be aware that the data may not be completely or comprehensively removed from all our systems, such as backups, etc.

  9. Use of Cookies

    We may use cookies to access or store information on your device. Our cookies are not meant to collect personal information. We do not use any third party cookies, but use cookies that are absolutely required to provide you a better experience on our websites.

  10. Changes to this policy

    We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

  11. Contact us about this policy

    If you have questions or comments about this privacy policy, you may email us at info@hoa9.com or by post to:

    855 Arcadia Ave, Unit H
    Arcadia, CA 91007
    United States